- Another three energy firms have announced they are ceasing to do business.
- This comes as the industry remains in jeopardy due to rising wholesale costs
- Families will soon be appointed a replacement supplier by Ofgem
Three more energy suppliers have collapsed today, affecting 233,000 homes.
Enstroga, Igloo Energy and Symbio Energy have closed due to the ongoing energy crisis.
The largest of the three, Igloo Energy provided energy to approximately 179,000 domestic customers. Meanwhile, Symbio had 48,000 and Enstorga had 6,000.
Three more energy firms have announced they are ceasing to do business, affecting thousands
Under Ofgem’s safety net, Enstroga, Igloo Energy and Symbio Energy customers will continue to have energy supplies and funds paid by domestic customers into their accounts, where they are in credit.
Domestic customers would also be protected by an energy price cap when switched to a new supplier.
Enstroga, Igloo Energy and Symbio Energy customers will be contacted by their new supplier, who will be selected by Ofgem in the coming days.
In the coming weeks, households are advised to stay put and wait until their new supplier has contacted them before moving on to another energy supplier.
Customers should keep meter readings ready when they come into contact with their new supplier.
Neil Lawrence, Director of Retail at Offgame, said: ‘Offgame’s number one priority is to protect customers. We know this is a worrying time for many people and the news of a supplier going out of business can be upsetting.
‘I want to assure customers of Enstroga, Igloo Energy and Symbio Energy that they need not worry. Under our safety net we will make sure your energy supply continues.
Enstroga, Igloo Energy and Symbio Energy customers will be contacted by their new supplier
‘Offgame will choose a new supplier for you and while we are doing this our advice is to wait until we appoint a new supplier and don’t switch in the meantime. You can normally rely on your energy supply.
‘We’ll update you when we’ve selected a new supplier, who will then contact you about your tariff.
‘Any customer who is concerned about paying their energy bill should contact their supplier to reach out to the extent of support available.’
Global gas prices have risen unprecedentedly in recent weeks, putting financial pressure on suppliers.
As a result, several suppliers have declined in recent times, including People’s Energy, Utility Point, PFP Energy, MoneyPlus Energy, Avro and Green Energy.
Ofgame is now in the process of finding new suppliers to customers with Octopus Energy, which is taking on more than half a million Avro customers over the weekend under supplier Last Resort rules.
Once customers have moved to a supplier, they can look around to see if there is a better deal they want to switch to.
Fixed price tariffs, generally considered to be the best deal due to the ongoing crisis, are now hundreds of pounds higher than they were just a few weeks ago.
This means it may be worth moving to a default tariff with a cap for a typical household set at £1,277 per year by 1 October.
|supplier||subscriber number||new supplier|
|Avro Energy||553,082||Octopus Energy|
|people’s energy||361,743||British Gas|
|utility point||196,657||EDF Energy|
|PFP Energy||86,027||British Gas|
|Source: Energy Helpline|