Sick patients have been forced to wait on chairs outside a hospital and only wrapped in blankets while being treated by nurses in shocking photos and videos taken by a worried relative.
The situation at Addenbrook Hospital in Cambridge is a regular occurrence, activists have reported. Granthshala What the hospital said was “extremely high demand” with A&E.
shared footage with Granthshala A patient is shown by a concerned member of the public being cannulated, where a needle and intravenous line are inserted into a vein, while another patient has a monitor attached to track their vital signs .
Patients waiting outside A&E were reported as extremely ill with some complaining of vomiting and worsening of symptoms.
“It was something like a horror movie”, said Maria, who has asked not to use her surname. “The system is completely broken from start to finish. From the moment we tried to call the GP and he tried to go to the hospital,” she said.
His daughter needed a chest X-ray on Thursday and had to wait four hours outside Hospital A&E as space was not available inside.
Addenbrook’s hospital has been under severe pressure for months, with patients queuing earlier this year and patients waiting for beds for more than 24 hours. A mental health patient was kept in the back of an ambulance for more than 12 hours.
It is just one symptom of the tail end of a nationwide heatwave crisis in the NHS, with the military calling on the support of ambulance services, which have also seen record levels of attendance with A&E units in their busiest months.
Patients are routinely being forced to wait outside Addenbrook’s A&E after heat lamps have been installed on the walls outside an entrance used by non-Covid patients. The hospital has also built a marquee as a permanent place for waiting patients.
Maria’s 20-year-old daughter recently recovered from a Covid infection in August, but has been battling recurrent chest problems and worsening last week. She was made to wait outside a second area designated for COVID-related patients.
Maria said she took the pictures and video because she wanted the public to see it, adding: “I couldn’t believe it. We had to call the GP hundreds of times to get the bus through. Then the GP X- Took over two hours to contact the hospital to arrange for Ray.
“The GP kept apologizing, she tried different numbers and eventually she understood and was told they were too busy and she told us we had to go through A&E.”
When she and her daughter, who was suspected of having pneumonia, reached the hospital at 7 pm, they were told that there was no room inside and they would have to wait outside.
“At first we didn’t even have a chair but then they brought a wheelchair. There were about six patients. They were very sick people, one jumping and the other trembling.”
As the hours passed, some gave up and went home, while others asked for blankets.
“I went home to get my daughter a coat, some blankets and something to eat. My brother is a doctor and he could not believe it. I said it’s like a horror film.”
At 11 p.m., her daughter was seen and kept by the staff, who told her mother that it would take a few hours before an X-ray was possible. She was discharged the next day with antibiotics for her lung infection.
A member of the trust’s staff said that patients queuing outside has become a daily occurrence. The doctor alleges poor discharge and transfer of patients through the hospital.
He said: “It is about getting out of the hospital and reducing the length of stay in the wards. Holidays happen too late in the day, ward rounds start too late and weekends have little off.
“It is all compounded by fewer beds for social distancing and the need for red and green zones. And the working team wants to bring the alternative operations back to normal levels. “
The Cambridge University Hospitals Trust, which runs the A&E unit, said its emergency department had reduced space inside due to social distancing norms.
It said that all waiting patients are examined by a nurse and priority is given to those considered to be at highest risk.
A spokesperson for the trust said: “We apologize to patients who have had to wait longer than we expected for treatment. Our emergency department is facing extremely high demand. Also, due to COVID safety and social distancing, the emergency department has less number of treatment places and seats in waiting areas.
“Please support your NHS by using the right service at the right time, so that our emergency departments can care for people who really need urgent or emergency health care. If you are not sure where to turn for help, So go online to 111 or call NHS 111.”
Credit: www.independent.co.uk /