Office chat app Slack has stopped working properly.
Some users reported that they were unable to be online or send messages to their partners.
But others were completely unaffected, the app continued to function normally.
Slack claimed that the problems are affecting only 1 percent of its users.
The problem appears to be with DNS, or the Domain Name System, one of the technologies supporting the Internet.
Slack said it has fixed the underlying issue, but due to the distributed nature of the Internet it may take some time before it starts working for everyone.
Meanwhile, the company suggested several possible workarounds. It may be possible to reload the app – by pressing Control or Command and “R” – and it Might be possible to use Google’s DNS system.
However, Slack notes that many people will use its app on work computer systems, which often include restrictive rules that prevent users from changing such settings.
The problems ran overnight in the UK, with Slack recognizing outages in the UK after 5pm. It has said it is seeing signs of improvement as the fix is rolled out for users, but it believed the problems were continuing.
Credit: www.independent.co.uk /