Facebook has revealed an official blog post On Monday evening, its platforms including Instagram, Messenger, WhatsApp and OculusVR were blocked for six hours due to configuration changes to its routers.
The company said these changes disrupted network traffic between the company’s data centers. However, it said there is no evidence yet that user data was compromised as a result of this downtime.
“This disruption in network traffic had a massive impact on the way our data centers communicate, bringing our services to a halt,” the company said.
It said the router configuration changes also affected many of the internal devices and system employees used in day-to-day operations, complicating their efforts to quickly diagnose and resolve the problem.
“Sorry for the disruption today – I know how much you trust our services to stay connected with the people you care about,” Facebook chief Mark Zuckerberg wrote on the platform after coming back online.
When Facebook came back online, some users reported that they were seeing “login error code two,” which the company uses to alert them to connection errors.
Instagram users also reported that some feeds could not load and WhatsApp also experienced some connection issues. These problems are expected to go away in the next few hours.
Even though the current outage lasted only six hours — relatively short compared to the one in 2019, which lasted more than a day — the downtime likely affects the vast number of businesses that rely on Facebook and its tools.
Last year the turnover of the social media platform was equivalent to about $10 million per hour.
Following Monday’s outage, Facebook shares fell about 5 percent and fell about 15 percent compared to mid-September values.
These numbers also affected Zuckerberg’s net worth, which, according to Bloomberg, ended the day at $121.6bn, losing $6bn in the hours following the crash.
Credit: www.independent.co.uk /