WhatsApp, Instagram and Facebook have all shut down in a major outage.
The three apps – which are all owned by Facebook, and run on shared infrastructure – all stopped working completely shortly before 5 p.m. Other products that are part of the same family of apps, such as Facebook Workplace, have also stopped working.
Visitors to the Facebook website simply see an error page or a message that their browser cannot connect. The WhatsApp and Instagram apps continued to work, but did not show new content, including any messages sent or received during the problems.
:: Read our live coverage of the outage here ::
Facebook’s outages are relatively rare but their impact is enormous, not least because they affected three of the world’s biggest apps.
The company often remains secretive about the causes of any issues, and doesn’t tend to explain them even after fixing them. For example, in 2019, it suffered its biggest outage in years – and only said it had “triggered a problem” during “routine maintenance tasks”.
In A leaked transcript published in ledge in 2019, Chief Executive Mark Zuckerberg noted that such outages are a “big deal”. Any problems can often lead people to start using competitors instead, and it noted that it can take “months” to win back people’s trust and get people back to Facebook’s platform – if they do. come.
A company spokesperson said it apologized for the problem but gave no indication of why the outage began or how long it might take to fix.
“We know that some people are having trouble accessing our apps and products,” spokesman Andy Stone said on Twitter. “We’re working to get things back to normal as soon as possible, and we apologize for any inconvenience.”
The same statement was posted on the official Facebook Twitter page shortly after.
Instagram has also shared a similar update.
“Instagram and friends are having a little hard time right now, and you may have problems using them,” it wrote on its communications page. “Bear with us, we’re on it!”
And WhatsApp also updated the users through its official Twitter account.
“We know that some people are facing problems with WhatsApp at this time. We are working to get things back to normal and will send an update here as soon as possible.”
“thank you for your patience!”
Facebook shares had already fallen sharply as trading began on Monday, perhaps due to other ongoing criticism in the wake of allegations shared by a whistleblower who previously worked at the company.
The decline continued after the outage began, however, with a further drop in prices.
Credit: www.independent.co.uk /