Rival platform Twitter left no stone unturned to mock the outage on Monday night.
Facebook, Instagram and WhatsApp were back online late Monday – ending a dramatic global outage that lasted nearly six hours.
All Facebook-owned platforms confirmed on Twitter that they were aware of the issues and were working to resolve them after thousands of people reported the outage at around 4 p.m. UK time on Monday.
After the biggest failure ever seen by DownDetector, a website that tracks online outages, the site returned at around 10 p.m.
Around 10.6 million issues were reported worldwide.
In a statement released Tuesday, Facebook said it believes the root cause was “a faulty configuration change” and “there is no evidence that user data was compromised as a result of this downtime”. .
The social media giant continued: “The underlying cause of this outage also affected many of the internal tools and systems we use in our day-to-day operations, complicating our efforts to quickly diagnose and address the issue. made.”
Facebook claimed that configuration changes on the “backbone routers” that streamline traffic between data centers caused a series of disruptions, affecting the entire system.
on error message FacebookThe U.S. webpage suggested an error in the Domain Name System (DNS), which allows Web addresses to lead users to their destinations. A similar failure at cloud company Akamai Technologies Inc. led to the closure of several websites in July.
Facebook’s share price fell 4.9% amid the outage, a day after a whistleblower claimed in a US interview that the company prioritizes its own interests over the public good and “growth over security”. Is.
Facebook’s virtual reality headset Oculus and any apps that required a Facebook login.
Rival platform Twitter didn’t hesitate to mock the outage, tweeting “hello literally everyone” after social media users took to the platform on Monday night.
When facebook.com’s domain was listed online, Twitter CEO Jack Dorsey also tweeted in response: “How much?”
Facebook’s portfolio was also affected by an outage in 2019, in an incident in which #FacebookDown, #InstagramDown and #WhatsappDown were trending worldwide on Twitter after the app was offline for more than 14 hours.
A few months back, users of Facebook and Instagram reported being unable to open pages or sections on the app.
The issue also affected other platforms such as Twitter amid a surge in traffic to its website and app.